Michael Kassinen, one of the sales people there, was very professional, friendly, and even offered our toddler two of his daughter’s stories for her to have fun while we’re there. He also followed up with us couple of weeks after we got the car just to make sure all was well.
Everyone there showed great synergy among them. That tells you how comfortable employees are with their management and work environment. The space was welcoming, great collection of cars, and great prices.
When we decide to upgrade in few years we will definitely go there again.
My only complaint would be that the old school method of the sales guys having to “talk to the manager” over pricing is unnecessary and a waste of time. If the manager wants to talk pricing he can come out of his office and discuss things in person and introduce himself.
Evan Gibson is the man when it comes to purchasing a Honda on Vancouver Island!
Kelly is knowledgeable and provides top notch service. Not only did he help me get my car back the same day but he helped me juggle a car seat and a baby . I have never experienced that assistance anywhere else.
Thank you again for incredible service and a job well done.
No surprises, smiles, sense of humour-- a perfect recipe for me to be happy to recommend Nanaimo Honda.
Great waiting area.
Custody shuttle van while you wait for your vehicle to be serviced- huge win!
And decent pricing :)
-bonus car wash token too.
I will be going back.
From the moment we entered their lot we were treated extremely well. We have never owned a Honda and This has been the best experience I’ve had thus far.
Thank you to Evan who made the process great! As far as the rest of the team, my hat goes off to you as well!
I am looking forward to coming in for my first service and will recommend my friends and family to Nanaimo Honda.
I have experienced Nanaimo Honda for three years, and always found each of these to be completely excellent, with well informed and high quality customer service.
Mistakes can happen, and the true character is shown in how the mistake is handled. Job well done, and I am pleased with the outcome.
The assembly line is more than a place where all the pieces come together. It’s where the thousands of parts that go into every Honda vehicle combine and give rise to a legend. Your Honda is more than just a car, truck, or SUV. It’s an incredible piece of automotive technology, with countless parts working seamlessly to deliver the exhilaration you feel when you press down on the gas pedal. If any of those parts are worn or broken, it can affect your driving experience. To keep your Honda exceeding your expectations, you’ll need a parts department that’s more than the sum of its parts! Welcome to Nanaimo Honda.
The parts experts at Nanaimo Honda know your vehicle inside and out. Let us use our years of expertise to help you find exactly what you’re looking for, whether it’s accessories to customize your Honda so it’s as unique as you, tires for the ever-changing road conditions, or quality OEM parts to help keep that number on the odometer going up.
You might be wondering why OEM parts are important, and that’s a great question! Original Equipment Manufacturer (OEM) parts are duplicates of the parts your car, truck, or SUV had when it came fresh from the factory. These parts are made by the same companies that produced the originals, so they’re engineered for superior fit and performance. Using OEM parts in your next vehicle repair is the best way to restore that “like new” feeling to your Honda.
At Nanaimo Honda, our goal is to make your experience effortless, whether you’re picking the perfect part, searching for accessories, or even shopping for a brand-new vehicle. If you know the serial number or name of the specific part you’re looking for, you can use our convenient online form to request a quote. Not sure which is the right part for your Honda? Our friendly parts experts are standing by to help. From hoses and headlights, to wheels and wiper blades, we’ll help you put all the pieces together at Nanaimo Honda. Stop by today, and discover a better way to explore Vancouver Island.