New & Used Car Dealership in Nanaimo, BC

After visiting almost all car dealerships in nanaimo from north to south, we decided to go ahead with Nanaimo Honda! Not only because they had a car we wanted, also because of the superb customer service! The excellent communication among team members made us feel like they’re one family and we’re getting a car from a family not a dealership.

Michael Kassinen, one of the sales people there, was very professional, friendly, and even offered our toddler two of his daughter’s stories for her to have fun while we’re there. He also followed up with us couple of weeks after we got the car just to make sure all was well.

Everyone there showed great synergy among them. That tells you how comfortable employees are with their management and work environment. The space was welcoming, great collection of cars, and great prices.

When we decide to upgrade in few years we will definitely go there again.

Jansait Qoughondoqa

If you are in the market for a new or used Honda this is the place to go. Last week I found myself in a jam (electrical problems) and contacted the service department while I was on the ferry to the island. I was not even sure the car would start to get me off the boat. I had booked a business trip, complete with meetings and hotels etc so I expected to have to rent a car while mine was getting fixed. I called ahead of time in a bit of a panic and Kelly, the service manager, told me to try to get to the shop and he would have a look at it. Normally when I bring my Honda in for service it takes a few hours. I expected to drop off the car, take a taxi to a car rental place etc. When I arrived at Nanaimo Honda Kelly did take a look and advised me that he had already ordered the part I needed. Wow! I was in and out of there in about 1.5 hrs. I have never had such great service and I got a bit choked up as I thanked everyone. I was down, I needed help and they delivered. Thanks again!

Patrick Swanson

If you are looking at buying a car from Nanaimo Honda don’t bother with anyone other than Evan Gibson. My experience with Evan was phenomenal. I came up from Victoria to buy a car though this dealer because of the service I received from Evan. He treated me with respect, was knowledgeable about his products and is a fun guy to deal with - something I haven’t experienced buying from dealers previously!

My only complaint would be that the old school method of the sales guys having to “talk to the manager” over pricing is unnecessary and a waste of time. If the manager wants to talk pricing he can come out of his office and discuss things in person and introduce himself.

Evan Gibson is the man when it comes to purchasing a Honda on Vancouver Island!

Nick Thompson

I went in at 430pm not knowing they close at 5pm because my air bag light kept coming on intermittently over the past couple weeks. It was the first opportunity to visit a Honda dealership to have diagnosed as I had been been driving across the country from Ontario. Even though I went in very late in the day, and very close to closing time, they took me in and had it diagnosed for me. This simple action was enough to make them stand out. Any other dealership would've been like "sorry can't help today come back tomorrow". I'm staying in Port Alberni for the week and appreciated not having to come back to Nanaimo (the closest Honda dealer and not a quick drive) to get it looked at. I would recommend this location for their customer service and would use them in the future if I'm in the area.

Adam Wenzel

Purchased a 2018 CRV-T from Nanaimo Honda, they were terrific to deal with. Our salesman, Michael Kassinen conducted himself in a very professional manner. He was very knowledgeable about the car and patient with us asking all our questions. Didn’t feel pressured in any way. I would highly recommend Nanaimo Honda.

Robin McGregor

Professionals in the sales and finance office we're personable and tenacious in working with my family's specific requests. A recommended, locally owned business to visit for car needs and wants. Thank you Derek and Natalie.

Ben Chiasson

This is the second time that we had the pleasure of dealing with Omar & Natalie. Great customer service and we had all of our questions answered and I feel that they both went above and beyond to ensure our complete satisfaction. Thanks for a excellent experience.

lynne halaliku

What an amazing car buying experience. I was helped by Evan at Nanaimo Honda. I was just window shopping over 2 years ago dreaming about getting a Honda Ridgeline, when Evan showed me some models and features. The experience was memorable and when it was time to actually buy the truck it was a no brainer to see him again. I took a lot of time to make sure the model I purchased was the right one. Never did I feel pressured or rushed in my experience. Evan made sure I had the tools and resources to make an informed buying decision. I felt throughout the entire purchase that my happiness was the highest priority. I would highly Recommend Evan and Nanaimo Honda if your looking for a New or Used vehicle.

Luke C

I will always take my Honda to your shop. The service goes above and beyond every time.
Kelly is knowledgeable and provides top notch service. Not only did he help me get my car back the same day but he helped me juggle a car seat and a baby . I have never experienced that assistance anywhere else.
Thank you again for incredible service and a job well done.

Sarah Klassen

Timely service, intelligent front end staff that do their best to solve your service needs without overselling. Efficient attention to detail, and you entrust your vehicle to factory trained Honda techs.

No surprises, smiles, sense of humour-- a perfect recipe for me to be happy to recommend Nanaimo Honda.

Scott Littlejohn

Nanaimo Honda always offers great service and has amazing staff. I always feel welcome and never feel like I’m being taken advantage of. I have had 2 cars through them and it has been a pleasant experience.

Nick N

This is the 4th car we have purchased from Nanaimo Honda. 3 were brand new and this latest was very slightly used, while still retaining the new car smell. Knowledgeable staff coupled with friendly, bend-over-backwards service is what keeps us coming back. Since we wanted a 2nd vehicle this time, we were very price conscious and I can't say enough about how much work went into playing with down-payment, asking price, interest rate and term to get it to where we needed it. Dog friendly to boot, plus the kids love hanging out there, so the family atmosphere, however it's created, is very much apparent. We're very happy with what we have now and it's a given our next vehicle will be from Nanaimo Honda. That might be a while considering how reliable these vehicles are!!!

Corey Taylor

Awesome staff, and seemingly knowledgeable mechanics that's won't rip you off.
Great waiting area.
Custody shuttle van while you wait for your vehicle to be serviced- huge win!
And decent pricing :)
-bonus car wash token too.

I will be going back.

Ashley Day

Very good experience buying a used Ford Escape Hybrid. Looked all over BC for this vehicle and found this on Car Gurus. Drove down from Campbell River after I got a text reply from Reese Vanschouwen. Reese met me at the door, took me for a long drive while explaining the Hybrid vehicle and was very pleasant and professional the whole time. Time... took far too long before I had the Escape in my name. Reese helped me transfer my canoe, my bike and my (mega!) gear from my trade-in Kia to the Hybrid. The time hanging around waiting for ancillary personnel to do their part was way too long - all in all it made my day extremely tiring. Apart from the delays, I must say that Reese and Nanaimo Honda provided excellent, professional service and a beautifully maintained and presented used vehicle. I love this Hybrid Ford Escape!

Brad S

I've bought many cars at different dealerships. But by far this is the best one. I've bought a 2007 Civic Si Coupe, 2010 Honda Fit, 2015 Civic Si Sedan and now a 2018 Honda Civic Type R. Friendly staff, knowledgeable, and no pressure. Paul has been great to deal with everytime. I live in Victoria and definitely worth the hour drive up Island. Better pricing and better trade in value. I also get my cars serviced here as well. Could not be happier.

Thanks again.

Mike Leung

We bought our latest vehicle from Nanaimo Honda and we couldn’t be happier.

From the moment we entered their lot we were treated extremely well. We have never owned a Honda and This has been the best experience I’ve had thus far.

Thank you to Evan who made the process great! As far as the rest of the team, my hat goes off to you as well!

-Rob

Rob Stitt

Great dealership to work with from Sales to Service! My entire purchase was easy, very informative and they were very patient with me. They were not pushy at all. Great people that stand behind their brand (they all own Hondas as well!)

I am looking forward to coming in for my first service and will recommend my friends and family to Nanaimo Honda.

C Wyse

Went in to look at a Pilot Paul showed me all the creature comforts and specs, had a great time everyone was extremely friendly and no pressure sales. And Natalie in finance had us approved in no time. We will be long lasting costumers at Nanaimo Honda, thanks for everything 😃

j moreland

Had an awesome experience shopping at Honda. Everyone was so helpful and knowledgeable about their product. Love my new Civic! Could not be happier! Go see Scott Young at Honda for your next new car!

Rebecca Shipley

I shopped around intensively looking for a new vechicle to add to our family. And we found that at Honda. Omar and Natalie were professional and listened to every one of my " Must haves" i would highly recommend this dealership to anyone looking for a group of people who actually care about your purchase! They were amazing! Thank you!!

tara bell

Wow excellent efficient service. I like that Jason in service used texting to communicate. Having the shuttle was helpful to get me to work on time. Thank you for the good work Nanaimo Honda

Tony

Very happy and excited with our new 2018 Honda Accord. Our experience at the dealership was fabulous - helpful but not pushy. Didn’t try and talk us into anything, but answered all our questions and waited for us to make the call. We would deal with them again for our next vehicle when the time comes.

Robin Phillip

What is best from a vehicle service centre ? Longevity of the vehicle, reliability and safety of use, and prompt professional service.
I have experienced Nanaimo Honda for three years, and always found each of these to be completely excellent, with well informed and high quality customer service.

Dr. Peter Hill

Service is great! Work is done in a timely manner and with attention to detail. I’m always confident driving away knowing I’m receiving Honda quality assurance work. Thanks to Dennis in the service department for his professionalism and down to earth demeanor. One happy Honda owner.

Gordon Pereira

Service dept. Was friendly and professional. There was a mixup on my service order, and the work took much longer than it should have. This was frustrating since I had travelled from Victoria and set up the appointment for a specific time so I wouldn't have to wait for hours. The service team was apologetic, and worked hard to correct the mix-up. They also offered me a discount on my bill to make up for the delay.
Mistakes can happen, and the true character is shown in how the mistake is handled. Job well done, and I am pleased with the outcome.
Thank you!

colin wright

Went in for oil change and tire rotation. Visit was quick and done in time frame estimate. Was able to work at a small desk with my laptop, and the time went by quickly.

Neesha Desai

Excellent experience buying my new car. Nanaimo Honda understands the benefits of superb customer service. I have been a customer of theirs for over ten years and I have no intention of changing that.

Frances Holbrook

Excellent, professional service from everyone that I met at Nanaimo Honda. I never felt rushed or pressured into the purchase. When I did decide to purchase a vehicle, the process went quickly and smoothly. I would highly recommend Nanaimo Honda to anyone looking for a new car.

Jtmariner1

I came in for a service on my car and the woman that I talked to on the phone was very friendly, she was able to book me in the very next day on short notice, which was awesome. The gentleman who helped me at the counter, I think his name was Dennis, was very polite. They offered me free shuttle service to the nearest Starbucks to wait for my vehicle to be done. Notified me of an extra cost for a part that I needed. In the end everyone was very nice to me, no hidden fees, Dennis explained everything that was on the bill, and also gave me a free car wash token! Bonus! All in all a really good experience!

Kari Cowan

As usaul everything was perfect with the service done at Nanaimo Honda. Car was done on time as promised and everything was addressed in a professional manner . Great job guys

Ron Randall

Oil Change Service	A/C Service
Air Filtration Service	Cooling System Service
Drivetrain Service	Electrical System Service
Engine Service	Fuel System Service
Inspections & Emissions	Tire Rotation Service
Transmission Service	Windshield Service

Mon - Thurs	8:00 AM - 7:00 PM
Fri - Sat	8:00 AM - 6:00 PM
Sun	Closed
Contact Department
(250) 758-3361

Mon - Sat	8:00 AM - 5:00 PM
Sun	Closed
Contact Department
(250) 758-3361

Mon - Sat	8:00 AM - 5:00 PM
Sun	Closed
Contact Department
(250) 758-3361

Mon - Thurs	8:00 AM - 7:00 PM
Fri - Sat	8:00 AM - 6:00 PM
Sun	Closed
Contact Department
(250) 758-3361

Trusted. Committed. Proven. Professional.

Why Buy From Nanaimo Honda?

Local operated and family owned, since 1976

7 day, 1,000km exchange policy on Honda Certified Pre-owned Vehicles

Pre-owned Market Value Pricing

Receive $100 per referral with our referral program

Free touchless car wash with every service

Rated 4.6/5 on Google

Shuttle service

Guaranteed best price on tires

Find Your Next Vehicle

Your New & Used Car Dealership in Nanaimo

Contact Us

Hours of Operation

Connect With Us

Visit Our Location

Hours of Operation

Service Enquiry

Hours of Operation

Trusted. Committed. Proven. Professional.

Why Buy From Nanaimo Honda?

Local operated and family owned, since 1976

7 day, 1,000km exchange policy on Honda Certified Pre-owned Vehicles

Pre-owned Market Value Pricing

Receive $100 per referral with our referral program

Free touchless car wash with every service

Rated 4.6/5 on Google

Shuttle service

Guaranteed best price on tires

Find Your Next Vehicle

Your New & Used Car Dealership in Nanaimo

Contact Us

Hours of Operation

Connect With Us

Visit Our Location

Hours of Operation