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We were greeted by a cordial Honda sales representative when we arrived at the dealership for the first time. He went out of his way to answer all of our questions and concerns. When we advised that we were in a bit of a hurry, he presented his card with an invitation to return at a time more convenient to us. Our second meeting went even better. he had prepared the vehicle that we had previously shown an interested in and we went for a good test drive. While we were gone he had his team look at our car and when we returned they were able to provide us with a trade in value. Within two hours we were driving our new CRV home, signed , sealed and delivered. We feel that it was a good , quick transaction for all.
2 weeks ago
I appreciate Reese and Natalie for helping me to get my new vehicle. Few concerns but Ill get by on it. I wish you all the best Nanaimo Honda on the next coming year!
3 weeks ago
I was given a time to drop off my car and they were ready and waiting for me. Kristie was wonderful. She called me to give a quote and was within the cent when I paid. She kept me in ‘the loop’ and asked permission before any repairs were done. She was respectful and listened to my concerns. Excellent customer service.
a month ago
Ryan, Ryan, Ryan.....what a wonderful fellow you are.....Long story, I will try and make it short....I came over to Victoria from Surrey to look at a car, it did not work out, there was one at Nanaimo Honda I was interested in so I hopped on a bus and took the over 2 hour bus ride to Nanaimo. Ryan had me picked up at the last stop which was Departure Bay ferry terminal. By this time it was already 630pm and they close at 7pm. He had the car already to go and we went for a test drive. It really was a wonderful deal but it was just a little more car then I needed so I decided to think about it. It is now after 7pm, people are waiting to go home and I have no transportation as I thought I would be driving a new car back. Ryan (even though I did not buy the car) offered to drive me to Duke Point Ferry Terminal so I could get that ferry back to Tsawwassen as that is where my car was. The manager on duty along with Ryan and the fellow that picked me up at the ferry were all incredible. I could not believe the unbelievable service I got, especially when I ended up not buying the vehicle. Well done Nanaimo Honda and Ryan. If there were more than 5 stars available, I would have given them. Thank you again for all that you did!! I would be delighted to refer you to anyone I know looking for a vehicle and would certainly be in touch again if looking for another vehicle.
a month ago
Nanaimo Honda was great. Dropped off my car early a few hours early wasn’t worried but they did the recall right away and called an hour later and said it was ready to go! 😁 that was great. Super job. Would go back again! Thanks so much you all where great! Well done!
3 months ago
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