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Above and beyond customer service. Mike took great care in putting me in my new car.
We had a great experience purchasing our new coupe at Nanaimo Honda. Everyone was very polite and super friendly. We couldn't have asked for a more qualified and professional sales rep than Dan Kowalenko He made the experience easy and fun. I have driven the car for two months and it is fantastic. Not sure I ever was a "Honda guy", I am now. Again Dan and the team were great. No pressure, delivered on the date they promised, no surprises.
I had an excellent experience in purchasing my new 2016 Honda Civic at Nanaimo Honda. They gave me a "very acceptable" price for my trade-in (2006 Honda Civic). I would not hesitate to recommend Nanaimo Honda to both my family and close friends. Dan, my sales associate made the trade-in and purchase of my new vehicle a very 'stress-free' experience. I look froward to the ongoing servicing of my vehicle with Nanaimo Honda.
The service department fit us in for an oil change on an older Honda at the last minute while we were there to pick up our new Accord. We live about an hour away so we really appreciate their efforts to accomodate us on a busy day. Thanks
It is a dealership that takes it's customers to heart and treats them as though they were sharholders.
Would recommend Mark to all our friends looking to purchase a Honda from Nanaimo Honda. Representative took time to explain and offered that we could come back at any time if we need a review
This was our third vehicle purchase from this dealership - as always, the customer service was fantastic. Bruce Newton and everyone involved in our purchase were very knowledgeable and friendly. I would definitely buy another vehicle from this dealership.
I have already been recommending Nanaimo Honda ever since my purchase - I'm very pleased.
Thank you so much for a very nice service and I'm thankful also to all of you guys you all are so approachable and kind to your customers. I am very satisfied. I love Nanaimo Honda !!!
Jason and the gang squeezed me in at the last minute. Finished the job when they said they would and, on top of all that, found a couple of rear brake lights that were burnt out. I had no idea. Fantastic crew. Nicely done! Thanks!
Wow! These guys are amazing. It was a regular mantainence visit but it was done in way less time than was quoted. I always get awesome service. That is why I always travel up from Victoria when everyone asks me why do I go that far.
Dealer Staff, Process Customer Feedback:
Please go there...they will help you out to the best of their abilities. Just a great experience for me!
Dealer Staff Customer Feedback:
They are an awesome group of people to deal with. They took me seriously and treated me with respect. A sales manager talked to me immediately about my truck I was thinking of trading in and talked to me about my options, pros and cons, my trucks value and the process. Then he introduced me to a salesperson, Mark, who spent hours with me going over Fits and Civics and test driving three vehicles. Originally I stopped in at Honda to just see what they had in used cars and if I should consider trading in my truck. At the end of it all I had traded in my truck and was taking home my 2015 Civic. There was no pressure from anyone, all my questions were answered thoroughly and Mark was so patient with all my questions and thought process.